HR Administrative Assistant

Position Overview

The HR Administrative Assistant position is based at 4 Irving Place, New York, NY, 10003 and is an in‐office role. The work schedule is Monday – Friday with hours of either 7:30 AM – 4:00 PM (with a 30‑minute unpaid lunch) or 8:00 AM – 4:30 PM. This contract assignment is for 6 months with potential for extension and is designed to support a high volume of Benefits and Human Resources inquiries. The role works within a team of 15 internal members serving Client employees and retirees. Compensation: $24.50 - $26.50 per hour.

Key Responsibilities

• Handle a high volume of Benefits and HR inquiries through multiple channels including service requests, telephone, face-to-face, and virtual interactions while creating detailed case logs using HR Connect.
• Process a variety of HR and Benefits transactions utilizing multiple software programs.
• Utilize strong interpersonal and telephone skills to interact with internal and external customers and manage multiple tasks and shifting priorities.
• Maintain confidentiality and adhere strictly to ethical standards of business conduct at all times.

Required Qualifications

• Knowledge of employee benefit plans and human resource policies is a plus.
• Demonstrated time management and priority setting skills.
• Excellent organizational skills.
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint, etc.).
• Strong customer service aptitude.
• Strong written and verbal communication skills.
• High school diploma or GED.

Preferred Qualifications

• Call Center experience is a plus.