Hospital Key Account Executive (Georgia)

About the position

At Labcorp, we are committed to scientific leadership that provides clients with access to industry-leading expertise and the latest developments in medical diagnostics. At the core of Labcorp’s approach are its specialized laboratories. Each laboratory has a distinctive, long-standing reputation for innovation and quality. We believe in harnessing science for human good. And so we work day and night, around the world, to deliver answers for all your health questions—whether you’re a provider, drug developer, hospital, medical researcher or patient. That means everything from advancing diagnostic testing, to helping launch new drugs, to offering new perspectives through data, all drawing from a deep well of scientific expertise. So when you need trusted information to make clear, confident health decisions, consider us your source.

We are currently seeking a Hospital Key Account Executive (HKAE) to join our Southeast Hospital team. As an HKAE this outside field-based representative, will be responsible for managing an existing account base comprised of acute care facilities across their assigned Georgia territory. As a Hospital Key Account Executive, you will be responsible for managing a large existing book of business while also introducing focus specialty products, analytical platforms and workflow efficiencies to our clients. You will target new opportunities with current hospital partners and develop relationships with all leaders inside the hospital administration. The HKAE takes ownership for onboarding new hospital reference laboratory business and working with division and corporate HHS leadership to expand services beyond clinical reference testing (i.e. Labcorp Oncology & Genetics). This position is based in Georgia. The ideal candidate will live in the territory.

Responsibilities

• Strong relationship building ability and experience
• Ability to prepare and present professional presentations (In-Person & Virtually).
• Educate, instruct, and upsell all assigned and newly generated accounts in an assigned territory
• Act as a liaison between the client and the LabCorp operations team in relation to client needs
• Provide ongoing service and timely resolution to customer base
• Ensure customer retention by providing superior customer service
• Recommend solutions that are client focused
• Provide account management for client’s day to day operations
• Collaborate with entire sales team to grow book of business
• Meet and exceed monthly retention and upsell goals

Requirements

• Bachelors degree: preferred
• Previous sales experience or account management: 3+ years is preferred
• Proven success: managing a book of business
• Superior customer service skills: with the ability to build trust-based relationships
• Effective communication skills: both written and verbal
• Ability to deliver results: in a fast paced, competitive market
• Excellent time management and organizational skills:
• Proficient in: Microsoft Office and Excel

Nice-to-haves

• Experience in the healthcare industry is a plus

Benefits

• Employees regularly scheduled to work 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(k), Paid Time Off (PTO) or Flexible Time Off (FTO), Tuition Reimbursement and Employee Stock Purchase Plan.
• Casual, PRN & Part Time employees regularly scheduled to work less than 20 hours are eligible to participate in the 401(k) Plan only.
• Employees who are regularly scheduled to work a 7 on/7 off schedule are eligible to receive all the foregoing benefits except PTO or FTO.