Administrative Care Manager – Ic

About the position

The Administrative Care Manager – IC, under the direction of the VP of Clinical Services, supervises all day-to-day operations of the Interdisciplinary teams and participant outcomes. As such, the Administrative Care Manager serves as the Administrator for the LHCSA along with coordination of the multi-disciplinary integrated care in the community, Day Health Center, Diagnostic & Treatment Center, and throughout the continuum of care. Coordinates with all managers to ensure all metrics logs are complete and provide support and assistance as required.

Responsibilities

• Facilitate Morning Report and SDR Meetings when needed.
• Update Whiteboard.
• Run reports (missing Aide POC, Expired orders, etc) and email CHNs for follow up.
• Monitor CHN Calendar and email CHN for follow ups/updates.
• Monitor open notes and email CHN to follow up.
• Assign monthly Nursing visits (dialysis, NH, palliative care).
• Audit Incident Reports for timely step 2 completion.
• Audit Charts for compliance.
• Audit CICs send reminders notes to indicate CIC, completed and Care Planned on time.
• Audit IDT attestations for completion.
• Disenrollment review and follow-up calls.
• Run and monitor weekly productivity, assist CSD with preparing Goals report.
• SDR step 6s.
• Liberty dental denials.
• HPMS ER/Urgent visits.
• Incontinence supplies review for monthly updates.
• Serve as a recourse to the care delivery team.

Requirements

• Baccalaureate degree in Business Administration, Healthcare Administration, or related fields.
• Minimum of 3 years of recent healthcare operations experience.
• Minimum of one (1) year of experience working with elderly population in a Certified Home Health Agency (CHHA), Managed Long Term Care (MLTC) and Program of All Inclusive Care for the Elderly (PACE).
• Be medically cleared for communicable diseases and have all immunizations up to date before engaging in direct participant contact.

Nice-to-haves

• A master’s degree is preferred
• Minimum of two to three (2 – 3) years of Clinical Staff Supervisory experience preferred.
• Bilingual preferred.