Remote Sales Specialist

Position Overview

Join a team that uses your talents in a progressive, growing organization that makes a positive difference in the lives of the seniors we serve. Clarendale Senior Living, part of Life Care Services, is seeking a knowledgeable and skilled Remote Sales Specialist. In this role, you will respond promptly and personally to inquiries across assigned senior living communities, utilize a CRM system to track leads and activities, schedule experiences, nurture leads, and conduct mystery shops to ensure high standards. You will report directly to the Regional Sales and Marketing Director and collaborate closely with community teams.

Key Responsibilities

• Handles incoming digital leads across assigned communities including initial discovery and next steps
• Schedules experiences for operational communities
• Qualifies leads and promotes deposits for pre-leasing communities
• Nurtures leads across assigned communities as indicated by assignment
• Exceeds targeted number of prospecting activities and tracks key performance indicators per month
• Follows up with interested prospects per company sales standards with the goal of converting to an experience or establishing a mutually agreed next step
• Works closely with regional and community marketing and sales staff to ensure a strong understanding of community offerings and differentiators
• Collaborates with assigned community teams on sales targets and initiatives based on identified needs
• Participates in ongoing portfolio initiatives and training programs as a sales expert

Required Qualifications

• Bachelor’s degree with an emphasis in sales, business, or hospitality field preferred
• At least two years sales experience, preferably in senior living
• Customer Relationship Management (CRM) experience; Salesforce is a plus
• Analytical skills for evaluating metrics and data related to inquiries and conversion trends

Benefits & Perks

• Compensation: $65,000 base annual plus commission opportunity (salary based on experience)
• Location: Remote
• Job Schedule: Full time
• Job Identification: 395
• EEO