Sales Administrator

The DoubleTree By Hilton Greensboro

is seeking a Sales Administrator to join our Sales team. This position will support the Sales team. This is a wonderful opportunity for someone who enjoys working in a hospitality environment and is looking to develop into a sales position.

Responsibilities Include:

• Greet clients, making them feel welcome and appreciated.
• Answering phones, taking messages and ensuring clients are taken care of by the appropriate team member.
• Perform administrative duties relevant to account responsibilities in compliance with corporate guidelines.
• Assist with documenting and organizing detailed requirements of each function.
• Coordinate activities of various departments to service accounts, such as delivery of VIP amenities.
• Communicate with sales in order to coordinate and monitor client any special accommodations needed.
• Monitor in house group activity providing assistance as needed such as organizing banquet set up.
• Establish rapport with and entertain meeting planners while promoting venue facilities and services. Conduct walking site inspections throughout property.
• Assist sales staff in promoting venue, developing leads and securing re-bookings.
• Handles individual reservations for VIP client ensuring that all arrangements, including upgrades, are handled properly. Coordinating with other departments through oral and written communication.
• Document tracking of group activity. Access and input data into a computer system to generate account history reports.

Job Skills:

• Excellent customer service skills.
• Excellent computer and communication skills.
• Ability to work flexible schedule, as well as being able to work standing on feet and walking throughout hotel or sitting for long periods of time.

Qualifications:

• High school diploma required. Four-year college degree preferred, however any combination of education and training within hotel sales may also be considered.
• One-year prior hospitality experience in sales, events or banquets preferred.

Job Type:

Full-time

Schedule:

• 8 hour shift

Work Location:

In person