Director of Performance Marketing
Job Description
Director of Performance Marketing & CRM
Kalon Aesthetics
$160,000 – $180,000 Base Salary | Hybrid | Denver, CO
Why You’ll Love This Role
- Competitive $160K–$180K base salary
- Strategic leadership role driving enterprise CRM and performance marketing
- Build a Salesforce-native marketing engine across a growing healthcare platform
- High visibility with executive leadership
- Opportunity to shape data-driven growth across multiple brands
- Hybrid work environment in Denver (Cherry Creek area)
Role Overview
Kalon Aesthetics is seeking a Director of Performance Marketing & CRM to lead the strategy, architecture, and optimization of our Salesforce-driven marketing ecosystem.
This role will build a scalable performance engine that improves lead-to-surgery conversion, cost per acquisition (CPA), patient lifetime value (LTV), and revenue per patient. You will integrate CRM, lifecycle marketing, and paid media data to create closed-loop attribution from click to realized revenue.
This is a high-impact leadership role partnering with marketing, operations, and executive teams to drive measurable revenue growth across our portfolio of aesthetic surgery and medspa brands.
Key Responsibilities
Enterprise CRM Leadership
- Own Salesforce CRM strategy and platform optimization
- Lead Salesforce Marketing Cloud including Journey Builder, Automation Studio, and Audience Builder
- Design automated patient journeys across acquisition, consultation, post-op, and reactivation
- Establish governance, data integrity, and scalable CRM standards across brands
Performance Marketing Integration
- Build closed-loop reporting connecting paid media to realized revenue
- Develop CRM-informed segmentation and retargeting strategies
- Create attribution models across marketing channels
- Improve CAC, LTV, and conversion performance
Testing & Optimization
- Develop A/B and multivariate testing frameworks
- Drive conversion rate optimization across digital touchpoints
- Deliver executive-level reporting tied to revenue performance
What We’re Looking For
- 7–12+ years in performance marketing, lifecycle marketing, or CRM leadership
- Deep expertise with Salesforce CRM and Salesforce Marketing Cloud (required)
- Proven success building automated marketing journeys that drive revenue
- Experience integrating CRM data with paid media performance
- Strong financial acumen and understanding of CAC, LTV, and EBITDA drivers
- Experience in multi-location healthcare, aesthetics, or high-ticket services preferred
What Success Looks Like (First 12–18 Months)
- Fully optimized Salesforce ecosystem across brands
- Automated patient journeys generating measurable revenue lift
- Clear attribution from marketing source to realized revenue
- Improved patient conversion rates and lifetime value
About Kalon Aesthetics
Kalon Aesthetics is a healthcare management services organization supporting a national network of plastic surgery and aesthetic medicine practices. Headquartered in Denver’s Cherry Creek neighborhood, Kalon is in a high-growth phase focused on strategic acquisitions, operational excellence, and data-driven marketing performance.
Job Type
Job Type: Full-time
Pay
Pay: $160,000.00 - $180,000.00 per year
Benefits
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Work Location
Work Location: Hybrid remote in Denver, CO 80206