Global Client Success Executive (HCM & Lyric)
applyabout 1 month ago
Alpharetta, GA, United States
Remote
Full-time
Junior Level (1-3 years)
Job Description
Job Title
ADP is hiring a Principal Client Success Executive to lead a portfolio of large, complex client accounts and drive satisfaction across the Lyric HCM journey. This role partners with Product, Implementation, and Project Managers to define launch readiness and execute success plans focused on outcomes at every stage.
Key Characteristics
Strong negotiator with relationship-building and retention focus will thrive in this cross-functional environment.
Required Skills
Cross-Functional Collaboration
Client Success Management
Outcome-focused Planning
Retention Strategies
Project Management
Negotiation
HCM Software Knowledge
Relationship Building