Associate Director Care Management

Associate Director – Care Management

The Mount Sinai Hospital Department of Social Work Services is seeking an Associate Director to oversee the quality, effectiveness, and efficiency of its care management program. The role reports to the Vice-President of Care Management and directs three supervisors managing 30 social workers and care coordinators. The Associate Director leads strategic planning, data analysis, operational policy implementation, and coordination with nursing counterparts and external partners. The position is hybrid (remote and onsite) and part of the leadership coverage team.

Responsibilities

• Coordinate oversight of clinical and administrative functions of the care management program.
• Supervise three supervisors and their teams of social workers and care coordinators.
• Develop strategy to support program goals aligned with policy and regulatory requirements.
• Prepare progress reports and data analyses for active projects and initiatives.
• Implement operational policies and procedures to maintain operational efficiency.
• Advise on operational issues related to program activities and recommend strategic solutions.
• Review project performance to evaluate effectiveness, ensure compliance, accuracy, and timeliness.
• Participate in internal operational and leadership meetings for future planning and data review.
• Contribute to special projects and perform other duties as needed.

Qualifications

• NYS LCSW license.
• 7-10 years post-MSW experience.
• Experience supervising social work staff in a healthcare setting.
• Demonstrated leadership in complex operational and regulatory environments.
• Exceptional collaborative, organizational, and communication skills.
• Ability to liaise with diverse stakeholders to achieve programmatic goals.
• Ability to review and analyze complex data related to care management activities.
• Proficiency in data analysis and related IT systems.
• Excellent written and verbal communication; can simplify complex analyses into actionable insights.
• Minimum one year in current position for leadership experience.

Compensation

The salary range for this role is $95,450 - $143,175 annually. Actual salaries depend on experience, education and operational need. The salary does not include bonuses, incentives, differential pay or other benefits.

Equal Opportunity Employer

The Mount Sinai Health System is an equal opportunity employer, complying with all applicable federal civil rights laws.