Body Shop Administrative Assistant

Position Overview

We are currently hiring an Body Shop Administrative Assistant to join our team at McCluskey Chevrolet in Cincinnati, OH. As an administrative assistant, you will play a key role in supporting our auto body department and ensuring smooth operations. McCluskey Chevrolet is a leading Body Shop in Cincinnati, OH, committed to providing exceptional service to our customers. Join our team and be part of a dynamic and fast-paced work environment.

Location: 435 E Galbraith Rd Cincinnati, OH

Key Responsibilities

• Greet customers and handle incoming calls and inquiries in a professional manner.
• Schedule repair appointments and coordinate vehicle drop-offs and pick-ups.
• Prepare and process repair orders, estimates, invoices, and insurance documentation.
• Maintain accurate records of customer interactions, repair progress, and parts orders.
• Communicate with insurance adjusters and assist with claim processing.
• Track parts deliveries and update technicians on arrival times.
• Assist with payroll, timekeeping, and other internal administrative tasks.
• Maintain a clean and organized front office and customer waiting area.
• Support the Body Shop Manager with reporting, scheduling, and other duties as needed.

Required Qualifications

• Schedule: Monday-Friday 8am to 6pm
• Education: High school diploma or equivalent; associate degree or administrative training preferred.
• Experience Required: Previous experience in an automotive or collision repair environment is a plus.
• Strong organizational and multitasking skills.
• Valid drivers license and insurable.
• Excellent verbal and written communication abilities.
• Proficiency in Microsoft Office and familiarity with shop management software (e.g., CCC One, Mitchell, or similar). Ability to work in a fast-paced environment and handle sensitive information with discretion.

Benefits & Perks

• Medical, dental, and vision benefits.
• Voluntary benefits available.
• Paid time off.
• Paid company holidays.
• 401(k) with conditional employer match after one year of employment.
• Growth potential. Automotive discounts (GM Employee Discount).