Entry Level Computer Helpdesk Support Assistant
Entry Level Technology Jobs5 months ago
Roseville, CA, United States
On-site
Full-time
Junior Level (1-3 years)
Job Description
Position Overview
Our client, a well-known healthcare company based in Roseville, is seeking an Entry Level Computer Support Assistant. In this role, you will support the Help Desk Support Specialists – the go-to professionals for providing technical assistance and support for computer systems, hardware, and software – ensuring user queries and system issues are addressed in a timely and professional manner.
Key Responsibilities
- Support the Help Desk Support Specialists in addressing technical issues.
- Provide technical assistance for computer systems, hardware, and software.
- Answer queries and resolve system and user issues promptly and professionally.
- Collaborate with the IT team and assist in training users on basic computer functions.
Required Skills
user training
problem-solving
hardware support
technical assistance
customer service
computer troubleshooting
software support
help desk management
communication