Entry Level Computer Helpdesk Support Assistant

Entry Level Technology Jobs5 months ago
Roseville, CA, United States
On-site
Full-time
Junior Level (1-3 years)

Job Description

Position Overview

Our client, a well-known healthcare company based in Roseville, is seeking an Entry Level Computer Support Assistant. In this role, you will support the Help Desk Support Specialists – the go-to professionals for providing technical assistance and support for computer systems, hardware, and software – ensuring user queries and system issues are addressed in a timely and professional manner.

Key Responsibilities

  • Support the Help Desk Support Specialists in addressing technical issues.
  • Provide technical assistance for computer systems, hardware, and software.
  • Answer queries and resolve system and user issues promptly and professionally.
  • Collaborate with the IT team and assist in training users on basic computer functions.

Required Skills

user training
problem-solving
hardware support
technical assistance
customer service
computer troubleshooting
software support
help desk management
communication