Retail Sales and Customer Service Associate

Position Overview

We are seeking a motivated and enthusiastic Retail Sales Associate to join our dynamic team. In this role, you will be the face of our brand, providing exceptional customer service and support to ensure a positive shopping experience. You will engage with customers, assist with product selections, and contribute to achieving sales goals while maintaining an organised and inviting store environment. This position offers competitive pay, opportunities for advancement, and a dynamic work environment. Join us in creating a welcoming environment where customers feel valued and supported.

Job Types: Full-time, Part-time

Salary: $13.00 per hour

Schedule: No less than 24 per week

Education: High school or equivalent (Required)

Location: Las Vegas, NV (In person)

Key Responsibilities

• Greet customers warmly and provide assistance in a friendly manner.
• Operate the cash register and handle transactions accurately.
• Maintain knowledge of current sales and promotions.
• Perform print and design tasks using MS Office and MS Publisher.
• Demonstrate product knowledge through engaging product demos and effective communication.
• Assist customers in making informed purchasing decisions by answering questions and providing recommendations.
• Process transactions accurately, including cash handling and credit card processing.
• Maintain stock levels by organising merchandise on the sales floor and replenishing inventory as needed.
• Ensure the store is clean, organised, and visually appealing to enhance the customer experience.
• Collaborate with team members to achieve sales targets and promote store promotions.
• Handle customer inquiries and resolve any issues promptly and professionally.

Required Qualifications

• Previous experience in retail or customer service is preferred but not required.
• Strong communication skills with the ability to engage effectively with customers.
• Basic maths skills for handling transactions accurately.
• Experience with cash handling is a plus.
• Bilingual candidates are encouraged to apply as it enhances customer interaction.
• A passion for sales and a desire to learn about products to better serve customers is essential.
• Proactive and able to identify tasks without waiting for instructions.
• Excellent mental mathematics skills to perform quick calculations without devices.
• Strong customer service skills to manage customer interactions professionally and courteously.
• Ability to handle packages and lift up to 70 pounds.
• Ability to answer phones in a polite and courteous manner.
• Basic filing skills to organise documents and file paperwork.
• Proficiency in using Microsoft applications including MS Word, Publisher, Excel, and Outlook.
• Ability to preview, edit, create, and print documents using printing services.
• Demonstrated discipline by showing up on time and adhering to organisational protocols.

Preferred Qualifications

• Driver's License (Preferred)

Benefits & Perks

• Employee discount
• Flexible schedule