Client Experience Consultant - Travel Services

About the job Client Experience Consultant - Travel Services

We are seeking a motivated and customer-focused Client Experience Consultant - Travel Services to join our growing team. In this role, you will support clients by helping them research, plan, and book well-organized travel experiences ranging from short getaways to extended international trips. This position offers flexibility while allowing you to deliver high-quality service to clients worldwide.

Key Responsibilities

• Consult with clients to understand preferences, schedules, and budgets
• Research destinations, accommodations, transportation options, and activities
• Create and present customized itineraries tailored to individual needs
• Coordinate bookings for flights, hotels, cruises, tours, and ground transportation
• Maintain accurate client records and booking documentation
• Provide professional support before, during, and after each trip
• Stay informed on destination updates, travel requirements, and industry trends

Qualifications

• Strong communication and customer service skills
• Excellent organization, attention to detail, and time management
• Ability to work independently and manage multiple client requests
• Previous experience in customer service, hospitality, or travel is helpful but not required
• Comfortable using computer systems and learning booking platforms

What We Offer

• Flexible work environment
• Training and ongoing professional development
• Access to industry tools, suppliers, and planning resources
• Opportunities to grow into specialized service areas