Customer Service

Position Overview

As an Inside Sales Representative at Glass Doctor, you’ll be at the heart of our customer engagement—answering phones, explaining the features and benefits of our services, and cultivating lasting client relationships. We invest in our people by providing extensive training, the right tools, and proven processes to help you grow your skills and income. If you love meeting new people and excel in customer service, this is the opportunity for you.

Key Responsibilities

• Serve as the front desk receptionist and first point of contact.
• Discuss in detail the features and benefits of Glass Doctor’s services.
• Utilize company literature, brochures, or flyers to support your sales efforts.
• Enter and maintain accurate prospect and customer data in Contact Manager.
• Promptly respond to email inquiries to secure opportunities.
• Maintain open lines of communication with ownership and management.

Required Qualifications

• Upbeat, positive, and clear communication skills with an exceptional inside sales acumen.
• Self-motivated, energetic, and results oriented with a high degree of self-confidence.
• Strong organizational skills, outstanding work ethic, trustworthiness, and integrity.
• Proficient in standard computer applications with excellent interpersonal and written communication skills.
• Professional appearance and a personality geared toward effective customer communication.

Benefits & Perks

• Paid Training
• Bonuses & Incentives
• Benefits Package
• PTO and Vacation
• Compensation: $15-$25 per hour based on experience with an additional bonus structure.