Entry Level Tax Preparer

Position Overview

At Jackson Hewitt, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes – with integrity, quality, and consistency. Tax season is more than filling in forms; for many Americans it is the biggest single financial event of the year. Your role as a Seasonal Entry Level Tax Preparer is critical as you ease clients’ stress, provide expert customer service, and ensure accurate tax form completion. Together, we are "Working Hard for the Hardest Working Americans".

Flexible Schedules Available:

• Day shift
• Night shift
• Weekends
• Weekdays
• Full-time or Part-time

Key Responsibilities

• Conduct face-to-face tax interviews with clients.
• Prepare complete and accurate tax returns, including multiyear and multistate forms.
• Generate business growth, increase client retention, and offer additional products and services.
• Provide clients with IRS audit support and assistance with related forms.
• Collect and process client payments ensuring timely deposits.
• Participate in marketing and business generation efforts.
• Answer client calls and provide future tax planning advice.
• Resolve client complaints or escalate issues to the supervisor as needed.
• Support office priorities through teamwork and collaboration.

Required Qualifications

• Passion for providing extraordinary customer service.
• Excellent communication and interpersonal skills.
• Experience working in a fast-paced environment.
• Basic knowledge of computer functions and math.
• Sales and/or marketing experience.
• PTIN Certification: Yes

Preferred Qualifications

• Experience in accounting, finance, retail, bookkeeping, or tax.
• Bachelor's degree in Accounting or a related field.
• Bilingual candidates are highly encouraged to apply!

Benefits & Perks

• Flexible Schedules: Choose from day shift, night shift, weekends, weekdays, full-time or part-time.
• Free tax training and continuing education for tax preparers.
• Opportunity to work at one of nearly 6,000 locations nationwide.
• Be a part of a team that is changing the face of the tax industry!