Healthcare Coordination Specialist III - Schiff Apartments

Position Overview

At Mercy Housing we believe that business and mission are not competing values. In this grant‐based position, you will develop strategies to link residents with health care and care coordination services, build relationships with primary care clinics, medical providers, and other health service providers, and help improve the health and wellness of residents. You will be contributing to a culture that embodies the mission and core values of Respect, Justice and Mercy while working at The Margot & Harold Schiff Residences in Chicago’s Near North neighborhood. Please note, this position is not eligible for a hybrid work schedule.

Key Responsibilities

• Maintain detailed knowledge of the health care system and key service providers relevant to resident needs.
• Collaborate with Resident Service Coordinators (RSC) to identify residents needing care-coordination and self-management assistance.
• Assess resident assets and needs to effectively connect them with available resources and support goal setting.
• Develop partnerships with primary care clinics, medical providers, hospital discharge planning teams, care coordinators, and health plans for high-risk residents.
• Implement procedures for consented exchange of information to support collaborative care coordination and effective health self-management.
• Work one-to-one with selected high-risk residents to increase their engagement with health care, care coordination, and wellness services.
• Assist with grant management and compliance reporting.

Required Qualifications

• High School Diploma or equivalent.
• At least two years of experience involving coordination and frequent interaction with patients/clients, health care providers, care coordinators, and health plans.

Preferred Qualifications

• Bachelor’s Degree in Healthcare Management, Public Health, or a related field.

Benefits & Perks

• Compensation: $24.44
• Benefits: Multiple healthcare plan options, vision and dental insurance with free basic dental coverage.
• 403(b) retirement plan with employer match.
• Generous paid time off: 15 days PTO in the first year, 12 holidays, 2 floating holidays, and paid time off between Christmas and New Year's.
• Early close Fridays year-round (3 paid hours) and early close before holidays.
• Paid parental and caregiver leave.
• Paid volunteer time.
• Employer paid life insurance.
• Free Employee Assistance Program (EAP).
• Pet insurance options.