Entry Level Computer Helpdesk Support Specialist
Entry Level Technology Jobs26 days ago
Mansfield, TX
On-site
Full-time
Beginner Level (< 1 year)
Job Description
Position Overview
Our client, a well-known company located in Mansfield, is hiringComputer Support Assistantsto join their Help Desk team – the primary hub for technical assistance with computer systems, hardware, and software. In this role, you will support the Help Desk Support Specialists by assisting users, training them on basic system functions, and resolving issues promptly and professionally.
Key Responsibilities
- Support the Help Desk Support Specialists.
- Answer users' questions.
- Train users on basic system and computer functions.
- Address system and user issues.
- Resolve issues in a timely and professional manner.
Required Skills
Hardware and Software Assistance
Customer Service
Basic System Support
Technical Support
Troubleshooting