Full-Stack Software Engineer, AI/LLM for AI Voice Agent - San Francisco
Job Description
Position Overview
Based in our San Francisco Office, Aircall – the world’s leading integrated customer communications and intelligence platform – is trusted by over 20,000 companies worldwide. Our platform unifies voice and digital channels, offers one-click integrations with top CRMs and 100+ business tools, and leverages real-time, AI-powered insights, feedback, AI agents, and automation. With a global team across nine offices, we are transforming how businesses connect with their customers.
At Aircall, we value customer obsession, continuous learning, open collaboration, ownership, and smart, informed decisions. As a Full-Stack Software Engineer for AI Voice Agent, you will design, develop, deploy, and operate business-critical features – with a strong emphasis on frontend development using React.
Key Responsibilities
- Participate in requirements analysis to provide the right technical and business solutions for our customers.
- Take key responsibility in the design, architecture, and end-to-end delivery of major product features.
- Write clean, scalable code and rigorously test and deploy applications and systems.
- Revise, update, refactor, and debug code as needed.
- Contribute to a high-quality engineering organization that delivers secure, robust voice solutions.
- Participate in product and platform performance optimization and live site monitoring.
- Join an on-call rotation to promptly address critical system issues and ensure continuous reliability.
Required Qualifications
- 2+ years of experience in full-stack software engineering.
- Strong experience building frontend applications, ideally in React.
Preferred Qualifications
- Expert proficiency in Python or Typescript/Node.js and AWS.
- Exposure to LLM development, including side projects or hackathons.
Benefits & Perks
- Compensation: $130,000 - $220,000 a year (excluding equity & additional benefits)
- Competitive salary package & equity
- Medical, dental, and vision insurance – 100% covered
- 401k plan with company matching
- Unlimited PTO – take the time you need to come to work feeling great
- Wellness, commuter, and childcare reimbursements
- Generous parental leave policy
- Fast-learning environment with strong team spirit and a multi-cultural mindset (45+ nationalities)
- Emphasis on work-life balance