Site Reliability Engineer Intern — Summer 2027

About the position

Learn what it takes to keep a global technology platform running at its best. As a site reliability engineer intern at Gallup, you’ll work alongside experienced engineers to strengthen the performance and reliability of the systems behind Gallup’s global platform. You’ll gain hands-on experience with observability, automation and incident response while contributing to real projects and building skills you can carry into your technology career.

Responsibilities

• Help build and improve observability using tools like Dynatrace and PagerDuty to monitor applications running on AWS
• Create dashboards, alerts and metrics that give engineering teams real-time insight into application performance and system reliability
• Support automated alerting workflows that integrate directly with Slack
• Shadow and support incident response to learn how Gallup detects, resolves and prevents issues before they affect customers
• Write scripts and automation that reduce repetitive operational work
• Collaborate with a progressive technology team of site reliability engineers, DevOps engineers and software developers

Requirements

• Enrollment: Enrollment in an associate, bachelor’s or graduate degree program in computer science, MIS or a related field required
• Basic knowledge: Basic knowledge of and/or experience with AWS or another cloud platform required
• Basic knowledge: Basic knowledge of and/or experience with Windows or Linux server administration, networking or infrastructure required
• Experience: Classroom or professional experience working with one or more of the following technologies required: Python, Bash, PowerShell, Terraform, Docker, Amazon ECS, GitHub
• Enrollment: Enrollment at a college or university within an 80-mile radius of San Francisco, California, required
• Availability: Availability to work 40 hours per week for 12 weeks during the summer of 2027 required
• Commitment: A commitment to working on-site at Gallup’s San Francisco office Monday through Thursday required, with the option to work remotely on Friday
• Eligibility: Eligibility to work in the United States required; this position is not eligible for employment visa sponsorship

Nice-to-haves

• Exposure to monitoring or incident management tools such as Dynatrace, Grafana or PagerDuty preferred
• Anticipated graduation between August 2027 and May 2028 preferred; will consider 2029 graduates

Benefits

• Internship: A full-time summer 2027 internship that pays $45 to $50 per hour
• Potential: The potential to work up to 20 hours per week during the school year, depending on business demands
• Job offer: The potential for a full-time job offer upon graduation, based on Gallup’s business needs and intern performance