LPN/LVN for Chronic Care Management (CCM)

Position Overview

Care Coach for Chronic Care Management (CCM) – RPM Healthcare is a fast-growing company built by a passionate and entrepreneurial team with nearly 40 years of patient education experience. We use proprietary software to track patients’ physiological data and identify trends to improve care. In this role, you will work remotely (state license required) as a licensed LPN/LVN, supporting and guiding patients through Chronic Care Management.

You will engage with patients, build trusting relationships, and leverage technology to enhance patient outcomes in a dynamic, rapidly changing environment.

Key Responsibilities

• Develop a personalized CCM care plan for each assigned patient.
• Serve as the primary point of contact for patients enrolled in the RPM365 platform.
• Engage regularly with patients to ensure consistency with their treatment plan.
• Schedule regular monthly check-ins with patients.
• Educate patients through shared information such as articles and news.
• Assess and provide resources addressing Social Determinants of Health (SDoH).
• Attend virtual meetings with the RPM Healthcare team for updates and training.

Required Qualifications

• Possesses a valid Nursing License (LPN/LVN) in NJ and/or NY.
• Knowledgeable about chronic health conditions and basic CCM/RPM principles.
• Proficient with technology, including computer platforms and smartphones.
• Comfortable with telephone outreach and patient engagement.
• Excellent written and verbal communication skills.
• Highly organized, detail-oriented and able to multitask effectively.
• A genuine team player with self-motivation and discipline.

Preferred Qualifications

• Experience in telemarketing, customer service, or tele-health.
• Strong technology skills with experience in patient monitoring and education.
• Additional language skills are a plus.

Benefits & Perks

• Work from home.
• Full Time – Working between 9:00 AM and 5:30 PM Mon-Fri.
• PTO, Sick Leave, Holidays, Health Insurance and 401K offered.
• Training provided with opportunities for growth and bonus compensation for achieving targeted goals.
• Reports directly to the Care Team Director.