Urgently Hiring for Client Success Manager- GREAT OPPORTUNITY

HIRING IMMEDIATELY!!!

Do you love the automotive industry but prefer a better work-life balance without evenings and weekends? Do you enjoy helping others succeed and building strong client relationships? If so, our Client Success role may be a great fit for you.

This position supports automotive dealership clients who utilize Sellchology training services. The role is primarily work-from-home, with occasional onsite client visits and limited travel, offering a great balance of flexibility and engagement.

Responsibilities – Client Success & Customer Care

• Build and maintain strong relationships with dealership clients under minimal supervision
• Support assigned dealer accounts via phone, email, text, social media, and onsite visits
• Communicate effectively with dealership leadership (Owners, GMs, GSMs)
• Guide dealership teams through training content and coaching resources
• Identify opportunities to improve client engagement and performance
• Respond to client inquiries in a timely and professional manner
• Assist with administrative support for programs, events, and conferences
• Moderate and manage engagement within private coaching groups (e.g., Facebook)
• Support additional client success and event-related duties as needed

Responsibilities – Leadership & Supervision

• Supervise Engagement Managers and support team performance
• Set and maintain client engagement standards
• Track productivity and performance metrics
• Provide coaching, feedback, and employee development
• Assist with client escalations and support needs
• Train new team members on processes and workflows
• Report performance updates to leadership

Required Skills & Experience

• 2+ years in the automotive industry (BDC, sales, management, or vendor role)
• 1+ year in a leadership or supervisory role
• Strong relationship-building and customer service skills
• Understanding of automotive sales and training processes
• Ability to work independently with strong time management skills
• Strong communication skills (verbal and written)
• Experience with Microsoft Office (Outlook, Word, Excel)
• Experience moderating or managing Facebook groups (preferred)
• Valid driver’s license and reliable transportation required
• Ability to travel occasionally (including overnight trips, a few times per year)
• Comfortable working remotely with a dedicated home office setup

Benefits

• $55,000 – $65,000 total annual compensation (base + performance bonuses)
• Remote work approximately 70–80% of the time
• No evenings or weekends – standard 40-hour work week
• Flexible scheduling within business hours
• 401(k) with 4% company contribution
• 14 paid holidays annually (including holiday break period)
• 12 days of paid time off annually
• Additional unpaid time off available upon request

Note: Health and dental insurance are not currently offered.

Revdojo: is hiring on behalf of Sellchology.

Job Type

Full-time

Experience

automotive dealership: 3 years (Preferred)

Work Location

In person