Store Support - Full-time

Home Depotabout 1 year ago
Long Island City, New York, United States
On-site
Full-time
Junior Level (1-3 years)

Job Description

Position Overview

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot, or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, and carriers, be detail-oriented and have proven time management skills, and demonstrate a high level of integrity at all times. They also respond to operational concerns and remain focused on store-specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative.

This role offers a competitive Compensation of $17.50 - $19.50.

We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity, veteran status, disability, or any other protected class.

Required Skills

Customer Service
Administrative Support
Attention to Detail
Time Management
Cash Management
Vendor Coordination
Order Fulfillment