Analyst - NA Reconciliation Utility Control

Job Description

We're seeking someone to join our team as an Analyst working closely with various Operations teams and the reconciliation service provider (TCS) based in India to supervise reconciliation processes, execute risk control, and ensure that the vendor provides quality service as per the agreed terms and conditions of the contract.

This position in the NA Reconciliation Utility Control Group involves supervision of reconciliation functions performed by vendor TCS for the North America internal and external accounts, such as cash/stock, ZBA, cross entity and custodial reconciliations. Vendor supervision involves daily authorizations of TCS performance in the investigation, classification, and reporting of breaks, including daily and monthly regulatory reporting which are HIF functions. Follow up to confirm the resolution of breaks, escalation of aging breaks with a variety of business units and products researching issues, risk management and escalation of KRIs, documentation of vendor KPIs, production of regulatory reporting, and engagement with various projects in the Reconciliation Utility.

Morgan Stanley is an industry leader in financial services, known for mobilizing capital to help governments, corporations, institutions, and individuals around the world achieve their financial goals.

Interested in joining a team that's eager to create, innovate and make an impact on the world? Read on...

What you'll do in the role:

• Review exceptions/breaks and the quality of research done by TCS - provide feedback, if necessary
• Check weekly ageing reports against risk reporting and escalate to product management and senior management, where appropriate
• Assist and train the staff at TCS in exceptional processing cases
• Perform various intra day & end of day control checks on occasional basis to ensure that TCS delivers quality output
• Identify risk issues, escalate where appropriate and provide assistance in resolving issues
• Ensure upward, downward and peer communication of developments and issues
• Communicate changes/developments (process, organization or service related) to the vendor on a timely basis
• Timely escalation of any process/people issues (TCS related) to the vendor management group
• Review changes suggested by TCS related to process, documentation, etc. and approve by following the proper change management process
• Review SLA reporting done by TCS and provide feedback
• Participate in various governance meetings
• Participate in organizational initiatives

What you'll bring to the role:

• Self-confident, demonstrates integrity and demonstrates business appropriate behavior
• Highly motivated self-starter with multi-tasking abilities
• Strong leadership skills
• Ability to delegate and monitor the progress
• Sense of ownership
• Risk awareness and ability to recognize potential risk issues
• Ability to follow through the tasks in systematic manner to completion
• Positive attitude with the ability to work in a team oriented environment
• Excellent inter-personal skills
• Strong computer skills
• Ability to work under high work pressure
• Attention to detail, and ability to perform to a high degree of accuracy
• A strong interest in and enthusiasm for building a career in Financial Services
• Experience with metrics reporting and reviewing related to account reconciliations
• Innovative and creative challenges to existing processes
• Ability to adapt to changes

WHAT YOU CAN EXPECT FROM MORGAN STANLEY:

At Morgan Stanley, we raise, manage and allocate capital for our clients - helping them reach their goals. We do it in a way that's differentiated - and we've done that for 90 years. Our values - putting clients first, doing the right thing, leading with exceptional ideas, committing to diversity and inclusion, and giving back - aren't just beliefs, they guide the decisions we make every day to do what's best for our clients, communities and more than 80,000 employees in 1,200 offices across 42 countries. At Morgan Stanley, you'll find an opportunity to work alongside the best and the brightest, in an environment where you are supported and empowered. Our teams are relentless collaborators and creative thinkers, fueled by their diverse backgrounds and experiences. We are proud to support our employees and their families at every point along their work-life journey, offering some of the most attractive and comprehensive employee benefits and perks in the industry. There's also ample opportunity to move about the business for those who show passion and grit in their work.

To learn more about our offices across the globe, please copy and paste https://www.morganstanley.com/about-us/global-offices into your browser.

Salary and Benefits

Salary range for the position: $58,000- $62,000 Yr. The successful candidate may be eligible for an annual discretionary incentive compensation award. The successful candidate may be eligible to participate in the relevant business unit's incentive compensation plan, which also may include a discretionary bonus component. Morgan Stanley offers a full spectrum of benefits, including Medical, Prescription Drug, Dental, Vision, Health Savings Account, Dependent Day Care Savings Account, Life Insurance, Disability and Other Insurance Plans, Paid Time Off (including Sick Leave consistent with state and local law, Parental Leave and 20 Vacation Days annually), 10 Paid Holidays, 401(k), and Short/Long Term Disability, in addition to other special perks reserved for our employees. Please visit mybenefits.morganstanley.com to learn more about our benefit offerings.

Diversity and Equal Employment Opportunity

Morgan Stanley's goal is to build and maintain a workforce that is diverse in experience and background but uniform in reflecting our standards of integrity and excellence. Consequently, our recruiting efforts reflect our desire to attract and retain the best and brightest from all talent pools. We want to be the first choice for prospective employees.

It is the policy of the Firm to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, religion, creed, age, sex, sex stereotype, gender, gender identity or expression, transgender, sexual orientation, national origin, citizenship, disability, marital and civil partnership/union status, pregnancy, veteran or military service status, genetic information, or any other characteristic protected by law.

Morgan Stanley is an equal opportunity employer committed to diversifying its workforce (M/F/Disability/Vet).