<section>
  <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Position Overview</h2>
  <p style="line-height: 1.6; margin: 0 0 10px 0; color: #333;">
    Perf-a-Lawn is a family-owned and operated lawn care company serving over 10,000 customers across Erie & Pittsburgh, PA and Buffalo, NY for more than 44 years. We are looking for a quick-learning full-time Customer Relations Representative to field incoming customer calls, schedule service appointments, and provide top-notch customer service. Join us and be part of a company that invests in its employees through <strong>paid training</strong> and opportunities for growth!
  </p>
</section>

<section style="background: #f8f9fa; padding: 20px; border-radius: 8px; margin: 20px 0;">
  <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Key Responsibilities</h2>
  <ul style="padding-left: 20px; margin: 10px 0;">
    <li style="margin: 8px 0;">Field incoming customer calls and schedule service or additional appointments.</li>
    <li style="margin: 8px 0;">Educate customers about our professional turf management services.</li>
    <li style="margin: 8px 0;">Serve as a primary point-of-contact for addressing customer inquiries and concerns.</li>
    <li style="margin: 8px 0;">Collaborate with team members to ensure efficient and friendly customer service.</li>
  </ul>
</section>

<section style="background: #f8f9fa; padding: 20px; border-radius: 8px; margin: 20px 0;">
  <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Required Qualifications</h2>
  <ul style="padding-left: 20px; margin: 10px 0;">
    <li style="margin: 8px 0;">Quick-learning with a positive, can-do attitude.</li>
    <li style="margin: 8px 0;">Excellent verbal communication and interpersonal skills.</li>
    <li style="margin: 8px 0;">Ability to thrive in a fast-paced call environment.</li>
    <li style="margin: 8px 0;">Strong customer focus and problem-solving skills.</li>
  </ul>
</section>

<section style="background: #f8f9fa; padding: 20px; border-radius: 8px; margin: 20px 0;">
  <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Benefits &amp; Perks</h2>
  <ul style="padding-left: 20px; margin: 10px 0;">
    <li style="margin: 8px 0;"><strong>Paid training</strong> provided at the start of every season.</li>
    <li style="margin: 8px 0;">Company-sponsored payment for additional state certifications.</li>
    <li style="margin: 8px 0;"><strong>3% match retirement plan</strong>.</li>
    <li style="margin: 8px 0;"><strong>Health and dental insurance</strong>.</li>
  </ul>
</section>

Customer Relations Position

Job Description

Position Overview

Key Responsibilities

Required Qualifications

Benefits & Perks

Required Skills