Master Technician- Tucson Dodge Ram

Position Overview

Larry H Miller Automotive Group, part of Asbury Automotive Group (NYSE: ABG) and a Fortune 500 company, is one of the largest franchised automotive retailers in the United States. We are redefining the traditional dealership model through innovative technologies such as Clicklane and our commitment to our team members, guests, and partners. Our culture, grounded in our North Star and Compass and driven by our DRIVE values, focuses on becoming the Most Guest Centric Automotive Retailer. We foster a fun, supportive, and inclusive environment where team members can thrive personally and professionally. As a Master Automotive Service Technician, you will be instrumental in repairing vehicles, providing exceptional guest experiences, and innovating the car-servicing experience.

Key Responsibilities

• Perform work as outlined on the repair order with efficiency and accuracy, in accordance with dealership and factory standards.
• Examine assigned vehicle to determine if further safety or service work is required or recommended.
• Make accurate use of the multi-point inspection form on each vehicle.
• Document all work performed and recommendations on the repair order.
• Communicate with the service advisor when additional work is needed or if repairs cannot be completed within the promised time.
• Maintain technician proficiency per Asbury standards.
• Conduct road tests to determine required work and confirm successful completion when necessary.
• Utilize product and technical training as assigned by the manufacturer and management.
• Participate in manufacturer-sponsored training programs to expand your knowledge of new technology.
• Maintain the manufacturer (CSI) Customer Satisfaction Index at or above the specified goals.
• Complete work, notations, and time-keeping necessary for warranty repairs and filing warranty claims.
• Report any situation that could jeopardize the safety or integrity of the dealership, its customers, or employees.
• Perform full diagnosis and repair on automobiles and light trucks, utilizing handheld devices for troubleshooting.
• Assist fellow technicians in vehicle diagnosis and participate in training novice team members.
• Ensure customer vehicles are returned as clean as when received.
• Complete required compliance training (e.g., hazardous waste disposal, OSHA Right-to-Know).
• Comply with all federal, state, and local laws, as well as company policies regarding safeguarding customer vehicles, property, and information.

Required Qualifications

• Previous automotive technician experience required.
• Must have basic tools.
• Excellent technical and mechanical skills.
• Team player with the ability to work repetitively on complex tasks.
• Minimum of eighteen years of age.
• Valid driver's license.
• Ability to pass pre-employment screening (background & drug test).

Preferred Qualifications

• **ASE certifications heavily preferred.**
• **Manufacturer certifications heavily preferred.**

Benefits & Perks

• **Compensation:** Semi Monthly pay, Paid holidays & paid time off, Paid training, Stock Awards (select management and front-line team members eligible).
• **Insurance:** Medical, vision, dental, accident, critical illness, and hospital indemnity plans.
• Up to 12 weeks paid pregnancy leave (disability leave) and Paid Parental Leave.
• Health savings and Flex spending accounts (tax free).
• Short-term and Long-term disability plans; Life Insurance (Whole Life and Term); 401k with company match.
• **Learning & Development:** Digital career path tool and continuous training through Asbury's Internal Learning Management System.
• Additional advantages include student loan relief resources, employee assistance program, employee discounts on parts and service repairs, scholarship awards, community service initiatives with paid volunteer hours, and an aggressive employee referral program with bonus opportunities.