<section style="margin-bottom: 20px;">
 <h2 style="color: #34495e; font-size: 1.2em; margin: 20px 0 10px 0;">Position Overview</h2>
 <p style="margin-bottom: 15px; line-height: 1.6;">Are you interested in an IT career? If you are looking for an IT position in New Braunfels, there is now an Entry-Level Computer Support Assistant position available. Computer Support Assistants work at the Help Desk and are part of the overall IT team. In this role, you will provide technical assistance and support related to computer systems, hardware, and software by answering users' questions, training users on basic system functions, addressing system and user issues, and resolving problems in a timely and professional manner. If you are a team player, come see if you are a good fit for our team!</p>
</section>

<section style="background: #f8f9fa; padding: 20px; border-radius: 8px; margin: 20px 0;">
 <h2 style="color: #34495e; font-size: 1.2em; margin: 0 0 15px 0;">Key Responsibilities</h2>
 <ul style="padding-left: 20px; margin: 10px 0;">
 <li style="margin: 10px 0; line-height: 1.6;">Provide technical assistance and support related to computer systems, hardware, and software.</li>
 <li style="margin: 10px 0; line-height: 1.6;">Answer users' questions and troubleshoot system issues.</li>
 <li style="margin: 10px 0; line-height: 1.6;">Train users on basic system and computer functions.</li>
 <li style="margin: 10px 0; line-height: 1.6;">Address and resolve user issues in a timely and professional manner.</li>
 <li style="margin: 10px 0; line-height: 1.6;">Collaborate with the IT team as part of the Help Desk support.</li>
 </ul>
</section>

Entry-Level Computer Support Associate

Job Description

Position Overview

Key Responsibilities

Required Skills