Principal Technical Instructor / Developer- Tucson, AZ

Position Overview

The Principal Technical Instructor/Developer is responsible for designing and delivering comprehensive training programs that enhance technical skills and knowledge. This role involves developing curriculum, creating instructional materials, and conducting training sessions for various technical topics. The instructor collaborates with subject matter experts to ensure the accuracy and relevance of the content while continuously evaluating and improving the training programs to meet the evolving needs of the organization.

Key Responsibilities

• Design & Develop Training Programs: Oversee development and evaluation of courses including objectives, competencies, lesson plans, instructor guides, assessments, and training materials. Lead Train-the-Trainer programs for dealers and mine site trainers globally.
• Conduct Training Sessions: Instruct technical training classes for internal personnel, subsidiaries, distributors, and end-users. Ensure hands-on learning in lab and field environments and manage logistics for smooth execution.
• Subject Matter Expertise & Product Support: Act as the SME for ultra class mining equipment by providing expert guidance on machine behavior, operator error, and inefficiencies. Offer feedback to engineering, product management, and R&D regarding machine performance and usability, while continuously improving training programs.
• Mentoring: Provide guidance to developers and mentor instructors in developing training materials, lab setups, and field equipment usage, especially in the absence of the Training Manager.
• Evaluate Course Effectiveness: Perform in-depth needs analysis and collaborate with senior staff to continuously update training materials and approaches.
• Coordinate Global Training Initiatives: Work with regional teams to replicate training programs and labs and coordinate outsourced and internal training projects to ensure high-quality deliverables that align with departmental goals.

Required Qualifications

• Education: Associate degree in Electrical Engineering Technology (EET) or Mechanical Engineering Technology (MET), or a bachelor's degree in related fields, including Electrical Engineering, Mechanical Engineering, or equivalent military training/work experience.
• Experience: Minimum of 15 years in developing/instructing technical training in heavy equipment or mining, plus 15+ years of experience as a heavy equipment technician or in service-related roles involving machine control systems (mechanical, electrical, air, hydraulic, or computer-based).
• Skills: Strong organizational, communication, and interpersonal skills with hands-on experience in CE or mining class products. Ability to explain complex concepts clearly and adapt teaching methods as needed.
• Certifications: Relevant certifications in training and technical service are a plus.
• Travel: Greater than 50% domestic and international travel.

Preferred Qualifications

• Interpersonal Skills: Ability to build rapport and maintain positive relationships with students.
• Innovative Teaching Methods: Creativity in developing engaging and effective teaching strategies.
• Continuous Learning: Commitment to staying updated with the latest advancements in the field.
• Assessment Skills: Proficiency in evaluating student performance and providing constructive feedback.
• Cultural Competence: Understanding and respecting diverse backgrounds to create an inclusive learning environment.
• Product Specific Skills/Knowledge: Ability to understand mechanical and electrical schematics, describe the function and structure of hydraulic systems, low and high voltage electrical systems, and the fundamentals of AC drive system technology.

Benefits & Perks

• Health benefits: Medical, dental, vision, HSA, wellness programs, etc.
• 401k, pension and/or employee savings programs
• Employee time off: Vacation and designated holidays.
• Employee and family assistance programs
• Disability benefits
• Life insurance
• Employee learning and development programs