Bilingual Content Moderation (Tamil/ Arabic/ Hindi/ Farsi/ English)| India

Position Overview

We are seeking Content Moderators to join one of our newest client teams. This role is central to maintaining community integrity as you review user-generated content across text, images, and videos, ensuring alignment with community guidelines and policies. You will help address concerns related to deactivation, account access, inquiries, and joining issues.

Key Responsibilities

• Review user-generated content, including text, images, and videos, to ensure compliance with community guidelines and policies.
• Moderate and remove content that violates platform guidelines, including but not limited to hate speech, graphic violence, nudity, and illegal activities.
• Evaluate user reports and escalations regarding inappropriate content and take appropriate action in a timely manner.
• Monitor and respond to user inquiries, feedback, and concerns related to content moderation.
• Collaborate with cross-functional teams, including Customer Support and Engineering, to improve moderation processes and tools.
• Stay updated on industry trends, best practices, and emerging risks related to content moderation.
• Document and maintain accurate records of moderation actions and decisions.

Required Qualifications

• Strong communication skills in English and one or more of the following languages: Tamil, Arabic, Hindi, Farsi.
• Strong understanding of online safety, privacy, and legal issues related to content moderation.
• Excellent judgment and decision-making skills to quickly assess and address complex content issues.
• Effective written and verbal communication skills for professional interactions.
• Detail-oriented and able to work efficiently in a fast-paced environment.

Preferred Qualifications

• Previous experience in content moderation, community management, or a related role.
• Familiarity with content moderation tools and platforms.

Benefits & Perks

• Work-from-Home: Enjoy the convenience of a 100% remote work environment.
• Positive and Performance-Driven Culture: Build a rewarding, long-term career in a supportive setting.
• Exceptional Team and Growth Opportunities: Thrive in an established organization with a high Glassdoor rating of 4.5.
• Established Remote Culture: Benefit from robust support systems designed for remote success.