Senior UCaaS​/CCaaS Telephony Engineer

Job Description

A financial services institution in Virginia is seeking a Telecommunications Specialist responsible for managing UCaaS and CCaaS infrastructure. Key duties include maintaining enterprise communications systems, analyzing telecommunication issues, and supporting cloud-based solutions. The ideal candidate will have a college degree in Telecommunications or equivalent experience, along with proficiency in networked voice and data equipment design. Strong troubleshooting, analytical, and interpersonal skills are essential for this role.