Content Operations Coordinator

Position Overview

DigitalOcean’s Developer Content Team creates written and multimedia content that delights developers and empowers them to grow on DigitalOcean. We’re looking for a Content Operations Coordinator to help keep our content engine running smoothly. In this role, you’ll support the Developer Content team by managing intake processes, coordinating cross‐functional content efforts, and ensuring our best content gets in front of the right audience. You’ll also help with customer case study development and assist with writing tasks as needed. This is an ideal role for a highly organized, detail‐oriented individual who’s eager to learn about content marketing, editorial workflows, and developer‐focused storytelling.

Key Responsibilities

• Content Coordination & Promotion:
  • Manage content intake and submission processes, ensuring all requests and contributions are tracked and assigned efficiently.
  • Maintain editorial calendars and content trackers to keep projects organized.
  • Collaborate with content managers, writers, and stakeholders for smooth production and publication of assets.
  • Support the development of content reports and performance insights.
  • Coordinate the handoff of published content to marketing, community, and sales enablement teams.
  • Work with Social Media and Demand Generation teams to distribute content across DigitalOcean’s channels.
• Customer Case Studies:
  • Partner with the customer marketing lead to identify and develop compelling customer success stories.
  • Coordinate interviews, approvals, and ensure timely publication of case studies.
  • Assist with writing, editing, and publishing case studies.
  • Support promotion of case studies across multiple channels.
• Writing & Editorial Support:
  • Contribute to content projects including blog posts, social copy, email, and web copy.
  • Assist with light editing, content formatting, and publication tasks.

Required Qualifications

• 1–3 years experience in content marketing, editorial coordination, or marketing operations (internships considered).
• Strong organizational skills with the ability to manage multiple projects and workflows.
• Excellent communication skills for effective collaboration with diverse teams and stakeholders.
• A keen interest in content marketing, editorial processes, and digital marketing strategy.
• Proven writing and editing skills across multiple content formats.
• A proactive, self-starter attitude with a passion for contributing to a fast-paced content team.

Preferred Qualifications

• Experience with content management systems and project management tools (e.g., Airtable, Jira, Trello).

Benefits & Perks

• Competitive Compensation: The salary range for this position is $52,000–$60,000, with the potential for bonus and equity compensation for eligible employees.
• Career Development: Access reimbursement for conferences, training, and education, plus over 10,000 courses via LinkedIn Learning to support your growth.
• Well-Being & Flexibility: Enjoy a comprehensive benefits package including an Employee Assistance Program, local employee meetups, and a flexible time off policy.
• Inclusive Work Environment: Work for an employer that values diversity, inclusion, and equal opportunity.
• Remote Role: This position is fully remote, offering flexibility in work location.