Telecommunication Technician - Entry Level

Position Overview

EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products. Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV. Our Technicians deliver TV and Smart Home solutions to millions of customers. As a technician, we will train you to lead the charge for a world-class customer experience, educating and connecting more Americans with every home you visit. You’re the backbone of our organization and ensure an excellent customer experience. Our dedication to customer experience has paid off, as DISH is a six-time J.D. Power award winner for being #1 in Customer Satisfaction.

Key Responsibilities

• Visit customers’ homes, solve problems, and introduce them to smart home tech.
• Install and service DISH equipment and smart home products in customers’ homes.
• Teach customers how to use their tech and offer additional services when helpful.
• Keep a clean work area and maintain a professional attitude while working independently and staying connected with the team.

Required Qualifications

• Valid Driver’s License: Clean record required.
• Schedule Flexibility: Willingness to travel as needed; flexible to work shifts that may include evenings, weekends, or holidays.
• Physical Ability: Climb ladders (up to 40 ft), lift up to 70 lbs, and meet/maintain a 335 lb weight limit.
• Customer Focus: Build trust and create a great experience.
• Problem-Solving: Tackle a variety of challenges on the spot.
• Determination: Work in tight spaces and all kinds of weather.
• Adaptability: Handle changes and unexpected tasks with ease.

Benefits & Perks

• Career Growth: Opportunities to advance within different departments.
• Pay Increases: Automatic promotion after 6 months with a $1/hour raise and additional increases of 5–10% based on performance.
• Bonus Potential: Earn up to $6,400 in the first year and up to $9,100 annually; high performers receive AwardPerqs redeemable for travel, electronics, and more.
• Comprehensive Benefits: Paid training, time off, Medical, Dental, Vision, Life Insurance packages, HSA, 401(K) with company match, Employee Stock Purchasing Program, and Tuition Reimbursement.
• Exclusive Perks: Complimentary DISH TV, discounts on Sling TV and Boost Mobile plans, company-provided van, tools, and uniforms.
• Paid Training: Clear, step-by-step guidance for installations and service, smart home tech knowledge, and best practices from experienced technicians.
• Compensation: $18.50/Hour