Marketing Representative In House

Position Overview

Hilton Grand Vacations is renowned for building memorable experiences and making a positive impact in the communities where we live and work. As a Marketing Executive, you will be responsible for completing the process of booking eligible tours both over the phone and face to face, as well as selling mini-vacation packages to HGV resorts that generate potential revenue. You will represent HGV in a professional manner at all participating hotel properties while championing quality customer service. 2020 ARDA Winner for Marketing!

Key Responsibilities

• Achieve personal performance metrics and engage in face-to-face interactions.
• Meet or exceed established marketing metrics.
• Ensure guests meet minimum eligibility for gifts or promote a courtesy tour.
• Champion Hilton quality customer care service across all marketing channels.
• Secure future business through face-to-face tours and POS package sales.
• Distribute only HGV authorized information, collateral, and materials.
• Maintain location operating standards and adhere to gifting procedures.
• Assist with tour or marketing-related issues and confirm appointments to maximize tour reservations.
• Ensure the timely delivery of all marketing initiatives.
• Build and develop a motivated team environment in the field.
• Work flexible hours including weekends, holidays, mornings, and nights as needed.
• Carry out all reasonable requests by management while utilizing intermediate Microsoft Office and operating system skills.

Required Qualifications

• Engaging personality with a positive demeanor and a readiness to thrive in a fast-paced environment.
• Excellent communication skills.
• Availability to work flexible schedules as needed.
• Ability to prioritize and manage multiple tasks and duties.
• Strong attention to detail in all projects.
• Intermediate computer proficiency with a willingness to learn.

Benefits & Perks

• New Hires eligible for health benefits & 401k as of Day 1 of employment!
• Potential income of $65,000 or higher based on performance!
• GoHilton employee discount program – stay at Hilton hotels for as low as $40 per night!
• Excellent benefits package including medical, dental, and vision insurance.
• Paid Time Off (PTO) program.
• Extraordinary travel benefits and team member travel opportunities.
• Automatic enrollment in the HGV Retirement Savings Plan.
• Deeply discounted rates and 50% off at participating hotel-operated restaurants via our Team Member Travel Program.