Cloud Service Reliability Engineer

Position Overview

We are looking for someone who is a generalist at heart – curious, appreciates complexity, and knows when to step back or dive deep. We call this role a Cloud Service Reliability Engineer. In this position, you will be responsible for the effective design, execution, and maintenance of systems implemented on premise or in the cloud, with a primary focus on identity and access management, cloud computing services/integrations, and data analytics technologies.

Key Responsibilities

• Establish technology product specifications and collaborate with various functions to ensure successful product development and implementation.
• Deploy, support, and monitor new and existing services, platforms, and application stacks.
• Drive improvements to processes and design enhancements for automation to continuously improve the production environment.

Required Qualifications

• Minimum of 5 years of experience in automating infrastructure, service delivery, and engineering site reliability, maintaining infrastructure on premise and in cloud environments.
• Experience with configuration management tools such as Puppet, Chef, Fabric, Ansible, or Salt.
• Proven experience with cloud platforms (Azure, AWS, GCP), including exposure to PaaS and SaaS solutions.
• Familiarity with DevOps tools like GitHub, GitHub Actions, Jenkins, Jira, and other CI/CD tools.
• Experience with infrastructure as code, using tools such as Terraform and Ansible.
• Expertise in Active Directory Domain Services, Active Directory Federation Services (ADFS), and Active Directory Certificate Services.