Medical Assistant - Surgical Specialists - Mansfield

Position Overview

We are more than a health system. We are a belief system. We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more – in our careers and in our communities. This position is responsible for administrative and clinical duties delegated by the physician. The Medical Assistant assists the physician with patient care in compliance with the Ohio Administrative Code, and performs routine clinical and administrative duties as needed to meet the needs of the assigned practice.

Responsibilities:

• Facilitates efficient and effective patient flow including preparing the patient for the visit and providing specific services as determined by providers in accordance with provider licensure, OH policy and scope of practice.
• Successful completion of Care Connect EMR documentation skills.
• Performs necessary administrative duties that assure all information is current and updated, including maintenance and monitoring of the EMR in basket.
• Maintains and cleans environment, work area, and equipment; communicates any equipment malfunctions to the appropriate department/unit personnel.
• Communicates with patients and customers in a respectful and caring manner.
• Communicates, collaborates, and anticipates the needs of the health care team to ensure continuity, quality of care, and coordination of services.
• Collects and monitors patient data; reports patient data and needs as directed.
• Maintains documentation guidelines around patient chargeable items/services.
• Ensures processes and services are continuously monitored for quality, cost effectiveness, and efficiency.
• Engages in process and quality improvement activities.
• Makes and implements recommendations to improve operational efficiency and to implement new services for areas of responsibility.
• Engages in continuous study of the professional field, including best practices, to maintain the competence, knowledge, and skills necessary for effective performance.
• Completes required continuous training and education, including department-specific requirements.
• Promotes and advocates for patient quality, safety, and experience initiatives.
• Acts as a role model.
• Serves as a subject matter expert/resource to the department/unit/practice in areas such as quality, performance improvement, and EMR (i.e., EPIC Super User).
• Oversees efficient and effective patient flow, including preparing the patient for the visit/admission and providing specific services and education as determined by providers in accordance with licensure and policy.
• Leads and supports the development of standard work and implements necessary customizations.
• Functions as a clinical preceptor and is responsible for training new staff.
• Ensures compliance with scope of practice.

Requirements:

• High School Diploma or Equivalent AND one of the following:
• Completion of a Medical Assistant Career Tech Program
• Completion of School of Medical Assisting
• Military Medic Training
• Paramedic (EMT-P) Training
• High School or GED (Required)
• BLS - Basic Life Support - American Heart Association