Room Service Attendant

Position Overview

Join Banner Desert Medical Center in Mesa, Arizona as a Room Service Associate within our Culinary & Nutrition-Hosp department. In this role, you'll be an integral part of a cohesive team dedicated to providing exceptional patient care. You will help deliver premier patient services by offering menus, taking meal requests, assisting in meal assembly, and coordinating with Dietetic Technicians and Dietitians. Work during the evening on a part-time basis (Friday – Tuesday, 3:30pm to 8:30pm; weekends and holidays on rotation) at one of Arizona’s largest and most comprehensive hospitals—certified as a Great Place To Work®.

Key Responsibilities

• Visit patients to obtain and discuss menu selections based on dietary orders and accurately record daily meal selections.
• Exercise sound judgment with modified diets and collaborate with Dietetic Technicians and Dietitians when assistance is needed.
• Set up tray work stations, prepare and portion foods to meet correct quantities, and assemble patient trays.
• Deliver and serve meals, making independent decisions regarding special requests and snack services.
• Provide excellent customer service by efficiently handling patient inquiries and resolving any complaints.
• Maintain strict food handling and sanitation standards in compliance with licensing agency requirements.

Required Qualifications

• Proven reading, writing, and mathematical skills.
• One to two years of related experience in nutrition or food service, with a basic understanding of dietary requirements.
• For Banner Staffing Services team members: ability to obtain a food handlers' card within 30 days of hire (not required for Tucson and Colorado assignments).
• Excellent interpersonal communication and customer service skills.
• Ability to follow instructions and safety guidelines, work with cleaning chemicals, and operate point-of-sale systems.
• Willingness to learn food handling regulations and pass certification tests as required.

Preferred Qualifications

• High school diploma/GED or equivalent working knowledge.
• Understanding of nutrition services, modified diets, and portion measures.
• Bilingual skills are preferred for some assignments.
• Additional related education and/or experience in health care nutrition services.

EEO & Workplace Policies

• Banner Health is a Great Place To Work® and supports a drug-free work environment.
• We are committed to EEO, and we welcome applicants from diverse backgrounds, including Disabled and Veterans.
• For more information, please review our Privacy Policy.