Medical Office Manager

Position Overview

Full-time Medical Office Manager Wanted at ExcelMed Solutions in Kentucky. We are dedicated to revolutionizing the healthcare industry by delivering excellence, innovation, and superior patient care. In this role, you will oversee day-to-day operations, optimize workflows, and ensure a high standard of patient care while working closely with physicians, nurses, and other healthcare professionals. Sign-On Bonus is offered as a generous incentive, and this full-time position provides stability, growth opportunities, and a supportive work environment with a Monday through Friday schedule (with occasional flexibility).

Key Responsibilities

• Manage and supervise day-to-day operations including staffing, scheduling, and resource allocation.
• Develop and implement office policies and procedures in compliance with healthcare regulations and industry best practices.
• Collaborate with clinical staff to optimize patient flow, reduce wait times, and enhance patient experience.
• Monitor and maintain inventory levels of medical supplies, equipment, and pharmaceuticals.
• Coordinate and oversee the billing and coding process, including insurance claims and patient billing.
• Implement and maintain electronic health record (EHR) systems to improve efficiency and accuracy in patient data management.
• Conduct regular performance evaluations for office staff, providing constructive feedback and professional development opportunities.
• Ensure compliance with HIPAA regulations and maintain patient confidentiality.
• Handle patient inquiries, complaints, and conflict resolution in a professional and empathetic manner.
• Collaborate with other department managers to streamline cross-functional workflows and improve organizational efficiency.

Required Qualifications

• Bachelor’s degree in Healthcare Administration or a related field.
• In-depth knowledge of medical office operations, including billing, coding, EHR systems, and compliance regulations.
• Strong leadership, interpersonal, organizational, and problem-solving skills.
• Excellent written and verbal communication skills.
• Proficiency in medical terminology and an understanding of healthcare workflows.

Preferred Qualifications

• Master’s degree in Healthcare Administration or a related field.
• 5 years of experience in a medical office management or healthcare administration role.
• Demonstrated ability to adapt to changing environments and manage competing priorities.

Benefits & Perks

• Compensation: $60,000-$80,000 per year, plus quarterly performance bonus
• Medical, dental, and vision insurance
• Retirement savings plan with employer matching
• Paid time off and holidays
• Continuing education and professional development opportunities
• Employee assistance program
• Wellness programs and discounts