Inside Sales Account Manager

Position Overview

BlackHawk Industrial is the #1 choice for industrial manufacturers in need of Technical Service and Production Savings. We provide high‐quality industrial products, innovative engineered supply solutions and exceptional customer service with a personal touch. The Inside Sales Account Manager works to sell our products and services from start to finish via phone, email, or web store while earning a Base Salary + Generous Commission Structure.

Key Responsibilities

• Exhibit, recruit, and coach associates consistent with Core Behaviors.
• Promote a culture of safety.
• Prospect, qualify, and generate sales within established trading partners.
• Maintain a thorough knowledge of products and conduct technical demonstrations.
• Follow through with customers to ensure satisfaction and identify revenue opportunities.
• Manage the sales process from proposal to close, including payment follow-up.
• Communicate market issues and customer feedback to company management.
• Track customer contact activity and prepare related reports.
• Perform other duties as assigned in accordance with ISO processes and procedures.

Required Qualifications

• High levels of product knowledge.
• Excellent written and verbal communication skills.
• Strong interpersonal skills and a desire to win despite challenges.
• Competency with computer software including BlackHawk approved ERP, CRM tools, Halo, and Excel.
• High School diploma required and 2-4 years of experience in a similar sales or customer service role.

Preferred Qualifications

• Bachelor’s degree in a related field.
• Previous sales or customer service experience with a consultative approach.
• Familiarity with standard industry practices and procedures.

Benefits & Perks

• Health Insurance – BCBS of OK HDHP
• HSA with Employer Match (must meet criteria)
• Dental and Vision Insurance
• 401K Plan and Company Match
• FSA options (Full, Limited, and Dependent)
• Company paid Long-Term and Short-Term Disability
• Company paid basic Life Insurance and AD&D, plus Supplemental and Dependent life coverage
• Ancillary Critical Illness, Accident, and Hospital Indemnity Insurance (Wellness Rider Included)
• Employee Assistance Program (EAP) including concierge services and travel assistance
• Paid Time Off and Holiday Paid Time Off
• Gym Reimbursement
• Quarterly Wellness Challenge with prizes
• Tuition Reimbursement – after 1 year of employment