Entry-Level Marketing Position

HCP Concierge7 months ago
Long Island City, New York, United States
On-site
Full-time
Beginner Level (< 1 year)

Job Description

Position Overview

THE ASSOCIATE SERVICE SPECIALIST plays a critical role in an emerging area of our business, driving our mission to revolutionize the pharmaceutical industry’s approach to physician engagement. Working in a dynamic, entrepreneurial environment at HCP Concierge – an organization that values meritocracy and rapid career growth – you will travel to physicians’ offices in an assigned territory (centered in Queens, NY with coverage extending into mid-town Manhattan and neighboring towns) to provide pharmaceutical resources and support. This permanent role involves establishing long-term relationships with healthcare professionals while undergoing an intensive two-step training process beginning with virtual sessions and followed by in-person training in Philadelphia.

Key Responsibilities

  • Understand customer business objectives and serve as the primary contact for HCPs within HCP Concierge.
  • Operate ethically and adhere to company processes and policies.
  • Undergo regular training and certifications (both written and verbal) to maintain mastery of information.
  • Manage your territory by making regular visits to targeted physician offices, executing call plans, and following up on customer requests.
  • Distribute and manage pharmaceutical resources according to management guidelines.
  • Develop in-depth market and customer knowledge while building high-quality customer relationships.
  • Ensure accurate record keeping and comply with company reporting requirements.
  • Adhere to all industry guidelines and regulations.

Required Qualifications

  • Associate's or Bachelor’s degree from an accredited institution is preferred.
  • Excellent interpersonal and verbal communication skills.
  • Strong attention to detail with outstanding organizational skills.
  • Ability to work independently and proactively.
  • A strong work ethic and professional demeanor.
  • Must reside locally within the assigned territory.
  • Valid driver’s license with a safe driving record is required.
  • Proficiency in using technology for business purposes.
  • Essential Core Competencies: Action Oriented, Problem Solving, Priority Setting, Intellectual Horsepower, Drive For Results, Dealing With Ambiguity.

Benefits & Perks

  • Base Salary: $50,000 per year
  • Company Car Program: Choice between a company vehicle (with fuel, maintenance, and insurance covered) or a reimbursement program (car allowance of $500 per month plus $0.25 per business mile; you provide your own vehicle’s insurance and maintenance)
  • Bonus: Up to 10% of salary annually
  • Salary Escalation Guarantee
  • Benefits: Health, Vision, Dental insurance
  • 401(k) Plan with generous employer matching (eligible after 9 months)
  • Additional perks include paid time off and parental leave
  • Opportunities for career advancement in an entrepreneurial environment that rewards performance.

Required Skills

Problem Solving
Pharmaceutical Sales
Customer Relationship Management
Organizational Skills
Driving & Navigation
Independent Working
Technology Proficiency
Territory Management
Verbal Communication
Interpersonal Skills