Entry-Level Marketing Position
Job Description
Position Overview
THE ASSOCIATE SERVICE SPECIALIST plays a critical role in an emerging area of our business, driving our mission to revolutionize the pharmaceutical industry’s approach to physician engagement. Working in a dynamic, entrepreneurial environment at HCP Concierge – an organization that values meritocracy and rapid career growth – you will travel to physicians’ offices in an assigned territory (centered in Queens, NY with coverage extending into mid-town Manhattan and neighboring towns) to provide pharmaceutical resources and support. This permanent role involves establishing long-term relationships with healthcare professionals while undergoing an intensive two-step training process beginning with virtual sessions and followed by in-person training in Philadelphia.
Key Responsibilities
- Understand customer business objectives and serve as the primary contact for HCPs within HCP Concierge.
- Operate ethically and adhere to company processes and policies.
- Undergo regular training and certifications (both written and verbal) to maintain mastery of information.
- Manage your territory by making regular visits to targeted physician offices, executing call plans, and following up on customer requests.
- Distribute and manage pharmaceutical resources according to management guidelines.
- Develop in-depth market and customer knowledge while building high-quality customer relationships.
- Ensure accurate record keeping and comply with company reporting requirements.
- Adhere to all industry guidelines and regulations.
Required Qualifications
- Associate's or Bachelor’s degree from an accredited institution is preferred.
- Excellent interpersonal and verbal communication skills.
- Strong attention to detail with outstanding organizational skills.
- Ability to work independently and proactively.
- A strong work ethic and professional demeanor.
- Must reside locally within the assigned territory.
- Valid driver’s license with a safe driving record is required.
- Proficiency in using technology for business purposes.
- Essential Core Competencies: Action Oriented, Problem Solving, Priority Setting, Intellectual Horsepower, Drive For Results, Dealing With Ambiguity.
Benefits & Perks
- Base Salary: $50,000 per year
- Company Car Program: Choice between a company vehicle (with fuel, maintenance, and insurance covered) or a reimbursement program (car allowance of $500 per month plus $0.25 per business mile; you provide your own vehicle’s insurance and maintenance)
- Bonus: Up to 10% of salary annually
- Salary Escalation Guarantee
- Benefits: Health, Vision, Dental insurance
- 401(k) Plan with generous employer matching (eligible after 9 months)
- Additional perks include paid time off and parental leave
- Opportunities for career advancement in an entrepreneurial environment that rewards performance.