Entry Level Computer Helpdesk Support Assistant
Illinois Professional Group3 months ago
Northbrook, IL, United States
On-site
Full-time
Beginner Level (< 1 year)
Job Description
Position Overview
Are you interested in an IT career? In Northbrook, we are seeking an Entry-Level Computer Support Assistant to join our Help Desk as a key member of our overall IT team. In this role, you will deliver technical support and assistance related to computer systems, hardware, and software while ensuring users receive professional and timely aid.
Key Responsibilities
- Provide technical assistance and support for computer systems, hardware, and software.
- Answer users' questions and resolve issues in a timely and professional manner.
- Train users on basic system and computer functions.
- Address both system and individual user issues effectively.
Required Skills
Team Collaboration
Customer Service
User Training
Computer Systems Troubleshooting
Problem Resolution
Software Support
Technical Assistance
Hardware Support
Help Desk Support