Member Services Cashier
Sam's Club8 months ago
Milliken, Colorado, United States
On-site
Full-time
Beginner Level (< 1 year)
Job Description
Position Overview
Sam’s Club, a division of Walmart Inc., is a warehouse retailer offering a membership-based shopping experience committed to exceptional savings and outstanding service. As a Member Services Cashier, you play a pivotal role in creating a smooth and positive checkout experience—whether assisting at a manned register or guiding members through self-checkout. Join our team and help maintain the high standards our members expect.
Key Responsibilities
- Greet members with a positive attitude and assist them through the checkout process.
- Scan merchandise accurately and complete sales using the POS system.
- Handle all types of payments—cash, credit, debit, and mobile—with precision and security.
- Issue receipts, give change, and respond to purchase-related questions.
- Help members use self-checkout machines and resolve minor technical issues.
- Maintain a clean, organized, and sanitized checkout area throughout your shift.
- Respond to member concerns or direct them to the appropriate department when needed.
- Adhere to company policies concerning customer service, safety protocols, and asset protection.
Required Qualifications
- Must be at least 16 years old.
- Comfortable working in a fast-paced, team-oriented retail environment.
- Strong interpersonal and communication skills.
- Experience with or willingness to learn POS systems and various payment methods.
- Able to stay focused and calm under pressure, especially during busy hours.
- Physically capable of standing for long periods and lifting up to 25 lbs as needed.
Preferred Qualifications
- Previous experience in cashiering, retail, or customer service is helpful but not required.
Compensation and Benefits
- Eligible for quarterly and annual bonuses based on performance.
- Extra pay for working evenings, weekends, or special roles.
- 401(k) plan with company match and employee stock purchase options.
- Associate-only savings and discount programs.
- Comprehensive health coverage including medical, dental, and vision insurance.
- Company-provided short-term and long-term disability insurance.
- PTO, Protected PTO (PPTO), and leave options for parental, jury duty, and bereavement.
- Access to Live Better U – 100% tuition coverage for GEDs, degrees, and career certifications.
Required Skills
Cash Handling
Problem Resolution
POS Operation
Communication
Team Collaboration
Customer Service
Retail Operations