Entry Level Support Specialist

United Wholesale Mortgage10 months ago
Pontiac, Michigan, United States
On-site
Full-time
Beginner Level (< 1 year)

Job Description

Position Overview

United Wholesale Mortgage (UWM) is America's #1 mortgage lender and is looking to fill an immediate need for Mortgage Operations Specialists. This position requires an 8-hour shift, Monday – Friday, with 100% full-time, on-site attendance in Pontiac, MI.

Key Responsibilities

  • Entering data
  • Splitting and labeling loan packages
  • Ordering verifications of income
  • Verifying Social Security Numbers
  • Indexing of loan conditions
  • Ordering and uploading documents
  • Loan verification
  • Submitting summary report reviews
  • Reviewing state and federal compliance
  • Handling inbound and outbound calls

Required Qualifications

  • High school diploma or equivalent
  • No mortgage experience necessary
  • Comfortable with technology (experience using dual monitors)
  • Process oriented
  • Comfortable talking with clients over the phone
  • Ability to multitask and adapt to change
  • Positive attitude and willingness to learn
  • Strong attention to detail
  • Experience in a professional or office setting

Benefits & Perks

  • Paid time off (PTO)
  • Promotion and growth opportunities offered
  • Comprehensive health, dental and vision benefits offered
  • Weekly paychecks
  • Free 24/7 gym
  • Complimentary fruit and drinks

Required Skills

telephone communication
attention to detail
loan processing
customer service
compliance review
office software proficiency
multitasking
data entry