Computer Technician Apprentice

Texas Professional Groupover 1 year ago
Grapevine, Texas, United States
On-site
Full-time
Beginner Level (< 1 year)

Job Description

Position Overview

Our client, a well-known healthcare company with offices in Grapevine, is looking to fill an Entry Level Computer Support Assistant position. In this role, you will support the Help Desk Support Specialists by providing technical assistance related to computer systems, hardware, and software. You will work closely with the IT team and interact with end users across the company to troubleshoot system and user issues in a timely and professional manner.

Key Responsibilities

  • Support Help Desk Support Specialists by assisting with technical issues.
  • Answer queries and address system and user issues in a timely manner.
  • Collaborate with the IT team and computer users across the company.
  • Train users on basic system and computer functions.

Required Skills

technical assistance
user training
software troubleshooting
computer systems troubleshooting
hardware diagnostics
customer service
help desk support