Customer Service Associate I - Part-time

Position Overview

We’re seeking a Customer Service Associate to join our team at Dollar Tree and deliver a great shopping experience for every customer. In this role, you will engage with customers by providing assistance, recommendations, and ensuring a safe, clean store environment. This is a Part-Time position located at 266 N Telegraph Rd., Pontiac, Michigan 48341-1054.

Key Responsibilities

• Assist customers with questions and recommendations.
• Manage sales transactions while operating the assigned cash register.
• Maintain the security of cash and protect company assets.
• Ensure the store is well-stocked and merchandise is recovered promptly.
• Receive merchandise, unload trucks, and replenish stock in accordance with productivity standards.
• Foster a positive, safe, and respectful environment through professional and friendly interactions.
• Keep the store clean by restocking bathrooms, sweeping, mopping, and taking out the trash.
• Perform other related duties as assigned.

Required Qualifications

• High school diploma or equivalent is preferred.
• Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environments is highly preferred.
• Ability to follow instructions and interpret operational documents.
• Ability to lift between 30 and 50 lbs. and meet the demands of frequent walking, standing, stooping, and repetitive tasks.
• Excellent customer service and relationship management skills.
• Strong organizational, communication, problem-solving, and decision-making skills.

Benefits & Perks

We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, our benefits include:

• Employee Assistance Program
• Retirement plans
• Educational Assistance
• And much more!