Membership Sales Specialist

Position Overview

The Saturn Club, a private social club in Buffalo, NY, rooted in tradition and forward-thinking hospitality, is seeking a dynamic, relationship-driven Membership Sales Specialist. Reporting to the General Manager, you will generate new membership and banquet/event revenue while closely collaborating with marketing to drive outreach and engagement. Ideal candidates are polished professionals who excel at creating lasting relationships and providing a high-touch, personalized experience. You will be at the forefront of community engagement, networking, and closing deals.

Key Responsibilities

• Membership Sales: Identify, engage, and convert prospective members through personalized outreach, referrals, tours, and follow-ups.
• Community Representation: Actively represent the Club through networking, partnerships, and targeted events.
• Develop and execute strategic plans to drive consistent membership growth and retention.
• Communicate the club's offerings, amenities, and culture to align with each prospect's needs.
• Track leads, manage CRM records, and provide regular sales reports to leadership.
• Serve as the primary contact for all prospective members ensuring a high-touch, white-glove experience throughout the sales cycle.
• Event & Banquet Sales: Promote and book private events that align with club standards, cultivate vendor relationships, and support club-hosted member events.
• Marketing & Communications: Collaborate with the team on social media, email newsletters, event promotions, and branded collateral. Assist in website maintenance, production of the Club Monthly newsletter, and provide campaign analytics feedback.

Required Qualifications

• 3+ years of experience in membership sales, private clubs, hospitality, or a similar relationship-driven environment.
• Demonstrated success in achieving sales targets and growing revenue.
• Strong interpersonal skills with an ability to communicate persuasively and establish strong relationships.
• Experience with CRM software and lead management processes.
• Ability to balance self-direction with collaboration in a team setting.
• A proactive, enthusiastic approach to creating meaningful experiences and long-term connections.

Benefits & Perks

• Compensation: Base Salary of $50,000-$65,000 (depending on experience) plus performance-based bonuses and commission pay.
• Benefits: 401(k), Dental insurance, Health insurance, Vision insurance.
• Additional Perks: Flexible schedule, Paid time off, opportunities to attend networking events and industry conferences, plus room for growth within a respected institution.