Release Engineer

Environment release and Deployment Engineer

Location - NJ ( 3 days onsite mandatory )

Contract W2

Key Responsibilities

Proven experience in managing and coordinating complex non-production environments across multiple systems and interfaces for Investment and Capital Market domain

Environment Readiness & Validation

• Perform daily health and sanity checks to confirm application, database, and integration availability.
• Validate SOD/EOD jobs, batch processing in interconnected systems for functional divisions (Front → Middle → Back Office).
• Track environment uptime, utilization, and dependencies, ensuring readiness for upcoming test cycles.
• Coordinate and validate post-maintenance and patch activities with the teams.
• Maintain standardized environment readiness checklists and Go/No-Go criteria before test start or release execution.

Release & Deployment Coordination

• Coordinate and track all application releases and deployments across domains
• Act as the single point of contact between Dev, QA, Infra, and DevOps during release execution.
• Facilitate bridge calls or deployment channels to monitor progress and communicate issues in real time.
• Manage release calendars, ensuring clear visibility of overlapping or dependent releases
• Validate pre- and post-deployment environment readiness and smoke test outcomes.

Incident & Problem Management (Non-Production)

• Perform first-line triage for environment issues reported during or after releases.
• Log, prioritize, and coordinate incident resolution with appropriate resolver teams (Infra, DevOps, Vendor).
• Lead war rooms or bridge calls for high-severity incidents affecting testing.
• Track issues through closure and contribute to Root Cause Analysis (RCA) documentation.
• Maintain close alignment with ServiceNow/Jira workflows for incident, change, and problem records.

Monitoring, Reporting & Continuous Improvement

• Monitor environment health and job statuses using tools like Grafana, Dynatrace.
• Track environment KPIs — uptime %, release success rate, defect leakage due to environment issues, recurring incident reduction.
• Prepare and publish weekly and monthly dashboards summarizing environment performance, issues, and trends,
• Maintain runbooks and playbooks for standard procedures (pre/post deployment validation, connectivity tests, data load checks).

Communication & Stakeholder Coordination

• Serve as the central coordination point between QA, Dev, Infra, and Vendor teams for environment and release activities.
• Communicate environment status, risks, and dependencies clearly in daily standups and readiness meetings.
• Support cross-functional collaboration using tools such as Jira, Confluence, Slack/Teams, and ServiceNow.

Required Skills and Competencies

• Experience: 5–8 years in Environment Management, Release Coordination, or DevOps support roles.
• Preferred Background: Test Environment Management, Application Support, DevOps support.
• Proficiency in ITSM tools for tracking SRs, incidents, and changes, and collaboration tools like Jira, Confluence, Slack, Microsoft Teams
• Previous experience in BFSI or Investment and Capital Markets domain - Understanding of Front, Middle, and Back Office systems, trade life cycle, and batch dependencies.
• Exposure to CI/CD tools (Jenkins, GitLab, Azure DevOps, GitHub Actions), Knowledge of batch scheduling tools (Control-M, AWA, Autosys)

Regards,

Shweta Sharma

Email: shweta.sharma@msrtechnologies.com