Service & Sales Representative (BUF) - Full-Time & Part-Time

Position Overview

As a CLEAR Sales and Service Representative (Ambassador), you will be the face of CLEAR, responsible for driving membership growth while delivering exceptional customer service. In this fast‐paced, sales & service focused role, you will engage with travelers, explain the benefits of CLEAR’s services, and convert potential customers into loyal members – all while consistently exceeding sales targets.

Key Responsibilities

• Drive Membership Sales: Actively engage with travelers, pitch the benefits of CLEAR, and convert interactions into membership enrollments.
• Deliver Exceptional Customer Service: Create positive and memorable experiences by providing top-tier service and addressing inquiries.
• Security and Safety Adherence: Follow all security protocols, including verifying airline documents, confirming traveler identification, and maintaining strict safety procedures.
• Achieve and Exceed Sales Goals: Meet or exceed daily and monthly sales targets through proactive engagement and effective sales techniques.
• Demonstrate adaptability in learning and selling a variety of products and services, with the ability to quickly pivot based on customer needs.

Preferred Qualifications

• Sales-Focused: Passion for sales with a results-driven mindset. Prior experience in sales or customer service is a plus – training will be provided!
• Strong Communicator: Ability to effectively communicate the value of CLEAR’s offerings and engage with potential customers, members, and travelers.
• Customer-Centric: Skilled at creating meaningful connections with customers and offering tailored travel solutions.
• Self-Motivated: Energetic and positive with a desire to grow and take on additional responsibilities.

Required Qualifications

• Must be 18 years of age or older.
• High school diploma or GED equivalent required.
• Open availability and flexibility to work various shifts including weekends and holidays.
• Ability to stand for up to 8 hours per day.
• Completion of airport badging and government screening process, including a drug test.

About CLEAR

Have you ever had that green-light feeling? That feeling when you hit every green light and the day just feels like magic? CLEAR’s mission is to create frictionless experiences where every day has that feeling. With more than 27+ million passionate members and hundreds of partners around the world, CLEAR’s identity platform is transforming the way people live, work, and travel. Whether at the airport, stadium, or right on your phone, CLEAR connects you to the things that make you, you – unlocking easier, more secure, and more seamless experiences.

CLEAR is an equal opportunity employer and does not discriminate based on race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender, gender identity, gender expression, transgender status, age, status as a protected veteran, status as an individual with a disability, or any other applicable legally protected characteristics. Qualified applicants with criminal histories will be considered in accordance with applicable laws. CLEAR also provides accommodations for qualified individuals with disabilities or other covered statuses. For assistance or accommodations, please contact fieldrecruiting@clearme.com.