Onsite Help Desk Technician – Level 1 IT Support

Norac Foods2 months ago
San Antonio, TX, United States
On-site
Full-time
Junior Level (1-3 years)

Job Description

Job Title

Bakerly is seeking an entry-level Help Desk Technician to provide frontline Level 1 support for employees and plant staff in San Antonio, TX. The role covers help desk tickets, SafetyChain issues, and Sage price list updates under change-control processes.

Your Responsibilities

As part of Bakerly's IT team, you will help maintain productivity, uphold core values, and support office and plant floor operations with timely, friendly service.

Required Skills

Customer Service
SafetyChain Issues
Sage Software
Technical Troubleshooting
Help Desk Support