Call Center Rep - No Experience Necessary!

Reconmr2 months ago
Austin, Texas
Remote
Full-time
Beginner Level (< 1 year)

Job Description

Position Overview

As a Survey Research Telephone Interviewer at ReconMR, you will play a crucial role in gathering valuable data through outbound calls. You will conduct telephone interviews, polls, and customer satisfaction surveys following a script while accurately recording responses. This position is not sales-oriented, allowing you to focus solely on data collection. You will work flexible hours that suit your lifestyle, with paid training provided, even if you have no prior experience. At ReconMR, teamwork and a supportive work environment enable every employee to contribute to important market research projects that shape the future.

Key Responsibilities

  • Conduct outbound calls to survey respondents on various topics.
  • Read survey scripts verbatim and ask questions to respondents.
  • Record responses to open-ended and multiple-choice questions.
  • Conduct telephone interviews, polls, and customer satisfaction surveys.

Required Qualifications

  • Good communication skills.
  • Comfortable talking on the phone.
  • Basic reading, computer, and typing skills.
  • Basic understanding of good customer service.

Preferred Qualifications

  • No prior experience necessary; paid training provided.
  • Open to applicants under 18 years of age.

Benefits & Perks

  • Bi-Weekly Pay
  • Affordable Health Benefits (for those who qualify)
  • Flexible Scheduling
  • Accelerated pay-raise program
  • Incentive games (cash, prizes, etc.)
  • Opportunities for advancement

Required Skills

telephone interviewing
script reading
typing
customer service
basic computer skills
survey research
data recording
communication