Health File Clerk

Position Overview

Schedule: Monday - Friday; 8am to 4:30pm. Join Heart Hospital of Austin, part of the nation’s leading healthcare provider HCA Healthcare, as a Medical Records Specialist PRN. In this role, your passion for positive patient interactions and care is highly valued. If you are dedicated to supporting patient service excellence, this opportunity could be your next career move.

Key Responsibilities

• Retrieve discharged medical records from various departments and reconcile them to ensure complete accounting.
• Facilitate the retrieval, printing, storage, archival, and record retention of medical records, including non-scannable Alternate Media (e.g., fetal monitor strips).
• Assist with the physician suspension process by evaluating cases, preparing recommendation lists, sending notice letters, and making reminder calls.
• Prepare medical records and loose documents for scanning; perform scanning and indexing of medical record documentation.
• Conduct paper-to-PC quality control validation to ensure all documents are accurately scanned.
• Complete any required certification programs and continuing education to accurately perform duties as defined by state guidelines.
• Interact with parents to collect and document birth information, deliver appropriate forms, and provide guidance on form completion.
• Assist parents in completing the Acknowledgment of Paternity form, requiring patience, diplomacy, and sensitivity.
• Review patient medical records and other resources to obtain required birth information.

Required Qualifications

• High school diploma or GED (preferred)
• Experience in a hospital or medical office setting, particularly with patient health information, medical records document imaging, or medical records handling, is strongly preferred.
• Completion of a state certification program may be required; training and course fees will be provided.

Benefits & Perks

• Comprehensive medical coverage that covers many common services at no cost or low copay, including prescription drugs, behavioral health, telemedicine, and free AirMed transportation.
• Additional options for dental and vision benefits, life and disability coverage, flexible spending accounts, supplemental health protection plans (accident, critical illness, hospital indemnity), auto and home insurance, identity theft protection, legal counseling, long-term care, moving assistance, and pet insurance.
• Fertility and family building benefits provided through Progyny.
• Free counseling services and resources for emotional, physical, and financial wellbeing.
• Family support including adoption assistance, child and elder care resources, and consumer discounts.
• 401(k) Plan with a 100% match on 3% to 9% of pay (based on years of service).
• Employee Stock Purchase Plan.
• Retirement readiness and rollover services along with preferred banking partnerships.
• Education assistance including tuition, student loan, certification support, and dependent scholarships.
• Colleague recognition program.
• Time Away From Work Program offering paid time off, paid family leave, long- and short-term disability coverage, and additional leave options.