Medical Assistant, Pain Management Clinic Southend, 8a-5p

Position Overview

Location: Pain Manage Clinic Southend - ULP - CMG, 5129 Dixie Hwy, Louisville, KY 40216. The Medical Assistant, Certified (clinic based) assists the medical team in providing quality care to all patients. Medical assisting duties include patient triage, vital signs, patient history, EKG, injections, and using the electronic health record.

Key Responsibilities

• Obtains medical history, triages patients, and records vitals.
• Reconciles medication list in the electronic health record (EHR).
• Responds timely and appropriately to tasks.
• Reports any abnormal results to the physician immediately (e.g., labs).
• Ensures all appropriate patient information is scanned into the EHR.
• Assists the physician in the exam room as needed (e.g., suture/staple removal, dressing changes, minor surgical procedures).
• Contacts medical facilities or departments to schedule surgery, tests, or hospital admissions.
• Codes all diagnoses and procedures appropriately to obtain insurance authorizations/appeals.
• Explains surgical procedures and processes to patients and their families.
• Maintains the physician's surgery schedules.
• Answers a multi-line phone system, triages calls, and directs messages to appropriate personnel and locations.
• Schedules new and established patient appointments; registers patients by obtaining paperwork, insurance cards, and copayments.
• Maintains clean exam rooms.
• Completes a KASPER query for appropriate medications.
• Completes school/work statements, FMLA paperwork, and other patient forms.
• Checks patients out and schedules any necessary follow-up appointments.
• Orders office supplies, maintains the waiting area, and prepares new patient packets.
• Performs general office maintenance and housekeeping.
• Completes reporting and tracking as requested.
• Maintains compliance with all company policies, procedures, and standards of conduct.
• Complies with HIPAA privacy and security requirements to maintain confidentiality at all times.
• Performs other duties as assigned.

Required Qualifications

• The employee is required to obtain a medical assisting certification (CMA, CCMA, or RMA) from a nationally recognized organization within 90-days of hire if not certified at the time of hire. Continued maintenance of this certification is required for this position.
• In lieu of the work experience requirement, documented evidence of an externship completed in a medical office will be accepted.