Medical Quality Control

Position Overview

Defy Medical is a concierge medical clinic based in Tampa with remote telehealth services nationwide. We provide specialized, individualized preventative and restorative therapies and are committed to improving our patients’ lives through the highest quality care. As a Quality Control Specialist, you will play a pivotal role in ensuring every patient receives accurate, high-quality care by reviewing prescriptions, medical records, lab orders, and audits. This is a full-time role with a schedule of Monday–Friday, 9:00am–5:30pm. Salary: $18.00 per hour. Work location includes a dedicated site with options to work remotely.

Key Responsibilities

• Reviewing prescriptions to ensure accuracy
• Sending prescriptions to the pharmacy for processing
• Reviewing Electronic Health Records to ensure all necessary information is recorded
• Reviewing lab orders to confirm completion and proper recording
• Maintaining effective daily communication with contracted pharmacies
• Swiftly communicating to correct any mistakes
• Conducting schedule and prescription audits
• Handling medication recalls appropriately
• Ensuring payments are processed correctly
• Managing a high volume of charts

Required Qualifications

• 2+ years' experience in a healthcare setting preferred
• Electronic Health Record experience required
• Electronic Medical Record experience required
• Computer processing experience required
• Effective communication skills
• Proven resolution skills
• Experience with medicine/pharmacology

Preferred Qualifications

• Medical Quality Control experience: 2 years (Preferred)

Benefits & Perks

• PTO / Paid Time Off
• Paid Holidays
• Medical/Health Insurance
• Dental Insurance
• 401(k) & 401(k) Matching
• Employee Discount on Services
• Vision Insurance